Shipping Policy (Frequently Asked Questions)
Q. What are the delivery charges?
A. There are minimal charges for all orders. We offer shipping on all orders based on weight and Distance. For delivery outside India, please direct contact to us at craftersdream.in.
Q. What are the estimated delivery times?
A. We try our best to deliver the order within 2-4 business days . Please be aware that ground-delivery takes a little longer than air-couriers. Deliveries to remote locations may take up to 7-10 business days or longer, depending on the location’s geographical constraints.
For addresses outside India, the delivery may take 5-15 business days.
Q. On which days is the delivery not available?
A. We don’t ship/deliver on public, national or bank holidays.
Q. Are there any hidden charges when I make the payment?
A. There are no such hidden charges when you buy any product from us. The price listed on our website is final and inclusive of all taxes. Shipping charges may apply.
Q. Is it possible to request for change the delivery address once the order has been placed?
In such a case, you need to contact our customer service team at contact@craftersdream.in or call at +91 8791196931 as soon as possible for the changes in the delivery address.
Once the order has been dispatched, we would be unable to redirect the order to a new delivery address.