Shipping Policy
Last updated: September 2026
How shipping is charged
Shipping is not included in the price shown at checkout. Because our products vary widely in size and weight — from a single pack of pipe cleaners to bulk wholesale cartons — the shipping cost is calculated after the order is packed, based on the quantity and size of what you have ordered.
Our team will contact you with the shipping amount before the parcel is dispatched. The order total you see at checkout covers the products only.
Shipping Policy (Frequently Asked Questions)
Q. What are the delivery charges?
A. Shipping is charged separately and is not added at checkout. The amount depends on the quantity and size of the products in your order, so it is worked out once the order is packed. Our team will contact you with the shipping amount before dispatch. For delivery outside India, please contact us directly.
Q. What are the estimated delivery times?
A. We try our best to deliver the order within 2-4 business days . Please be aware that ground-delivery takes a little longer than air-couriers. Deliveries to remote locations may take up to 7-10 business days or longer, depending on the location’s geographical constraints.
For addresses outside India, the delivery may take 5-15 business days.
Q. On which days is the delivery not available?
A. We don’t ship/deliver on public, national or bank holidays.
Q. Are there any hidden charges when I make the payment?
A. There are no such hidden charges when you buy any product from us. The price listed on our website is final and inclusive of all taxes. Shipping charges may apply.
Q. Is it possible to request for change the delivery address once the order has been placed?
In such a case, you need to contact our customer service team at contact@craftersdream.in or call at +91 87911 96931 or +91 84398 81602 as soon as possible for the changes in the delivery address.
Once the order has been dispatched, we would be unable to redirect the order to a new delivery address.